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Teleworking: Facts and Prospect

May 12-2022   



The first edition of Cheng Ze Forum was dedicated to the release of a report on teleworking in China. Cheng Ze Garden was officially unveiled as the new campus of the NSD late last year. The report was jointly compiled by the NSD and zhaopin.com, a leading recruitment service platform.

 

Hu Jiayin, Associate Professor with the NSD, started off the online event with a presentation of the latest findings on telecommuting on behalf of the joint research team. Based on over 3,500 complete questionnaires collected through zhaopin.com, jobseekers were found to have a strong penchant for teleworking, be there pandemic or not. 95% of them hoped to work from home at least one day a week, while 28% craved for two to three days. More data crunching concerning 40 million pieces of statistics, split between teleworking and non-teleworking recruitment, found that 60% of jobseekers hoped that their prospective employers would normalize telecommuting, and 40% were of the wish that in case normalization was out of the question, companies could allow for one to two days of teleworking per week or offer more flexible working hours.

 

This trend squared with developments in other countries, said Prof. Hu. Citing research findings in top economics journals, he said that teleworking had proved to improve work efficiency, reduce turnover rate, and enable both employees and employers to save costs. Currently enterprises that embraced teleworking only accounted for a small share of the total due to a range of constraints such as the nature of industry, progress of corporate digital transformation, necessary adjustment to performance evaluations, and type of jobs.

 

In the roundtable discussions that followed, Mr. Liang Jianzhang, a well-known serial entrepreneur, shared his research and the practices of his company ctrip.com. His research on call centers that used a 3+2 mixed working week revealed that overall employee efficiency had a gain of 7% and even more impressive was the increase in employee satisfaction level. Mr. Guo Sheng, CEO of zhaopin.com, acknowledged that benefits of teleworking and stressed the need for companies to quickly improve management and digitalization.

 

Prof. Yao Yang, Dean of the NSD, said that technological progress and young people’s pursuit of freedom were two main driving forces of teleworking, with the pandemic merely an external factor. He saluted the many benefits of the trend, including enabling more university graduates to find jobs and helping with reducing carbon footprint, and called on experts to identify effective strategies for companies to make the shift.

 

Teleworking: Facts and Prospect

May 12-2022   



The first edition of Cheng Ze Forum was dedicated to the release of a report on teleworking in China. Cheng Ze Garden was officially unveiled as the new campus of the NSD late last year. The report was jointly compiled by the NSD and zhaopin.com, a leading recruitment service platform.

 

Hu Jiayin, Associate Professor with the NSD, started off the online event with a presentation of the latest findings on telecommuting on behalf of the joint research team. Based on over 3,500 complete questionnaires collected through zhaopin.com, jobseekers were found to have a strong penchant for teleworking, be there pandemic or not. 95% of them hoped to work from home at least one day a week, while 28% craved for two to three days. More data crunching concerning 40 million pieces of statistics, split between teleworking and non-teleworking recruitment, found that 60% of jobseekers hoped that their prospective employers would normalize telecommuting, and 40% were of the wish that in case normalization was out of the question, companies could allow for one to two days of teleworking per week or offer more flexible working hours.

 

This trend squared with developments in other countries, said Prof. Hu. Citing research findings in top economics journals, he said that teleworking had proved to improve work efficiency, reduce turnover rate, and enable both employees and employers to save costs. Currently enterprises that embraced teleworking only accounted for a small share of the total due to a range of constraints such as the nature of industry, progress of corporate digital transformation, necessary adjustment to performance evaluations, and type of jobs.

 

In the roundtable discussions that followed, Mr. Liang Jianzhang, a well-known serial entrepreneur, shared his research and the practices of his company ctrip.com. His research on call centers that used a 3+2 mixed working week revealed that overall employee efficiency had a gain of 7% and even more impressive was the increase in employee satisfaction level. Mr. Guo Sheng, CEO of zhaopin.com, acknowledged that benefits of teleworking and stressed the need for companies to quickly improve management and digitalization.

 

Prof. Yao Yang, Dean of the NSD, said that technological progress and young people’s pursuit of freedom were two main driving forces of teleworking, with the pandemic merely an external factor. He saluted the many benefits of the trend, including enabling more university graduates to find jobs and helping with reducing carbon footprint, and called on experts to identify effective strategies for companies to make the shift.